Blogs

Insights and ideas to help health plans retain more members, more meaningfully.

Member Retention

Want to control member churn? Start by owning the first 100 days

July 25, 2025

3 mins

Member Experience

Why member experience gaps still exist and how to close them

July 4, 2025

3 mins

Member Retention

Why retention is your most overlooked growth strategy in Medicare Advantage

July 4, 2025

3 mins

Medicare Advantage

Provider directory accuracy: The 10 checks that prevent member misfires

August 14, 2025

4 mins

Medicare Advantage

How health plans can improve member access with digital ID cards

August 12, 2025

3 mins

Transforming AEP from an acquisition event to a retention-led growth strategy

August 7, 2025

4 mins

Designing for clarity: The new standard for AEP performance

August 4, 2025

3 mins

Medicare Advantage

Behavioral health access- A mandate for Medicare Advantage plans in 2025

August 1, 2025

4 mins

Medicare Advantage

How to differentiate your Medicare Advantage plan in 2025

July 30, 2025

4 mins

What every Medicare Advantage plan exec needs to know before AEP

July 28, 2025

5 mins

Member Retention

Want to control member churn? Start by owning the first 100 days

July 25, 2025

3 mins

Medicare Advantage

Sound strategy: How voice-first member retention outperforms text based methods for health plans

July 23, 2025

3 mins

AI in Medicare Advantage: How smart adoption drives member retention and market growth

July 21, 2025

5 mins

Member Engagement

Solving the engagement gap: Real-time support for Medicare Advantage members

July 14, 2025

8 mins

Member Retention

Why retention is your most overlooked growth strategy in Medicare Advantage

July 7, 2025

3 mins