Blogs

Insights and ideas to help health plans retain more members, more meaningfully.

Build vs. Buy: What health plans need to know before building AI in-house

Build vs. Buy: What health plans need to know before building AI in-house

September 22, 2025

5 mins

Why member experience gaps still exist and how to close them

Member Experience

Why member experience gaps still exist and how to close them

July 4, 2025

3 mins

Why retention is your most overlooked growth strategy in Medicare Advantage

Member Retention

Why retention is your most overlooked growth strategy in Medicare Advantage

July 4, 2025

3 mins

Want to control member churn? Start by owning the first 100 days

Member Retention

Want to control member churn? Start by owning the first 100 days

July 25, 2025

3 mins

Sound strategy: How voice-first member retention outperforms text based methods for health plans

Medicare Advantage

Sound strategy: How voice-first member retention outperforms text based methods for health plans

July 23, 2025

3 mins

Solving the engagement gap: Real-time support for Medicare Advantage membersSolving the engagement gap: Real-time support for Medicare Advantage members

Member Engagement

Solving the engagement gap: Real-time support for Medicare Advantage members

July 14, 2025

8 mins

Why retention is your most overlooked growth strategy in Medicare Advantage

Member Retention

Why retention is your most overlooked growth strategy in Medicare Advantage

July 7, 2025

3 mins

Why member experience gaps still exist and how to close them

Member Experience

Why member experience gaps still exist and how to close them

June 30, 2025

3 mins

Rebuilding member trust starts with AI-powered support

Rebuilding member trust starts with AI-powered support

June 23, 2025

3 mins

AI for member retention: Built for retail or real care?

AI for member retention: Built for retail or real care?

June 16, 2025

5 min read