Member
Matters.

Learn what’s shaping member retention right now & what health plans can do about it. Field-tested insights, without the fluff.

Recent Blogs

AI in Medicare Advantage: How smart adoption drives member retention and market growth

October 3, 2025

4mins

Reduce churn this AEP with retention-led acquisition

September 26, 2025

4 mins

Build vs. Buy: What health plans need to know before building AI in-house

September 22, 2025

5 mins

Medicare Advantage

Provider directory accuracy: The 10 checks that prevent member misfires

August 14, 2025

4 mins

Recent Case Studies

Success stories

How a California Plan Used Mia to Reduce Churn, Cut Costs, and Retain Members

June 27, 2025

3 minutes

Recent News

Language Inclusion

Mia breaks barriers with new Korean language support

September 24, 2025

2 mins

Member Experience

Mia’s latest update gives Medicare Advantage members one-tap access to ID cards

September 2, 2025

3 mins

Language Inclusion

Mia rewrites provider directories to speak the way members do

August 28, 2025

3 mins

Mia’s new feature helps seniors make sense of their health plan documents

July 21, 2025

3 mins

Reduce churn this AEP with retention-led acquisition

September 26, 2025

4 mins

Build vs. Buy: What health plans need to know before building AI in-house

September 22, 2025

5 mins

Medicare Advantage

Provider directory accuracy: The 10 checks that prevent member misfires

August 14, 2025

4 mins